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Description
Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your MindA revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy to follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.Binding Type: Paperback
Publisher: Tarcherperigee
Published: 12/06/2016
ISBN: 9780143111870
Pages: 352
Weight: 0.60lbs
Size: 8.20h x 5.00w x 0.90d
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4.7 ★★★★★
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Product Reviews
★★★★★ 4
Worth The Price
Size: Medium, Color: Black
Arrived on time with no issues. Quality was fine for the low price. I needed some summer shirts after losing weight and did not want to spend a lot. Solid purchase for the price, so I ordered several. Sixty-five pounds later, they served their purpose.
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Reviewed in the United States on April 23, 2026
★★★★★ 5
Fit well at my size
Size: XX-Large, Color: White
Fit well at my size. Good shirt
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Reviewed in the United States on April 15, 2026
★★★★★ 5
Good
Size: XX-Large, Color: Black
Good material and true to size
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Reviewed in the United States on April 15, 2026
★★★★★ 5
Great Quality
Size: Large, Color: Light Blue
Very nice
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Reviewed in the United States on April 1, 2026
★★★★★ 3
Nice shirt, odd fit
Size: X-Large, Color: Dark Grey, Size: X-Large, Color: Dark Grey
This shirt looks and feels very nice, and there's no weird stitching or loose threads, but the fit was a little off. It was a little short on my husband who is 6'1", but if he stands with his hands down it doesn't really LOOK too short. It's when he raises his arms for anything that it seems weirdly tight across his the chest and it pulls the hem of the shirt up quite a lot. This could just be a body type thing, but he doesn't have that issue in other shirts the same size and style. It's a shame because the shirt itself seems really nice.
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Reviewed in the United States on February 7, 2026